Your Factory's 24/7 AI Sales Agent for Global Buyers
- ■Availability24/7/365
- ■LanguagesEN, ZH, ES + auto-detect
- ■Auto-Handle Rate70%+ of inquiries
- ■Response Time< 3 seconds
Our AI sales agent operates 24/7/365, automatically handling over 70% of initial inquiries with responses in under 3 seconds. It communicates in English, Chinese, Spanish, and more, using your verified product specs and pricing logic to provide accurate, professional answers. The system qualifies leads and escalates complex deals with full context to your human team.
What Sets Our 24/7 AI Sales Agent Apart
Multilingual First-Contact
Auto-detects buyer language and responds instantly in English, Chinese, Spanish, or other configured languages. Eliminates translation delays and miscommunication, ensuring a professional first impression for global buyers.
Knowledge-Powered Responses
Every AI response is grounded directly in your uploaded knowledge base, including real product specifications, MOQ details, and factory capabilities. This prevents generic chatbot answers and ensures technical accuracy.
Smart Escalation Logic
The agent intelligently qualifies leads and escalates only complex negotiations, custom RFQs, or high-value opportunities to your sales team. It provides the human agent with the complete conversation history and buyer intent score.
Lead Tracking & Qualification
Tracks every interaction and scores buyer intent automatically. Your sales team receives fully qualified leads with a complete conversation history, moving beyond cold outreach to warm, informed engagements.
JinXinCai — Never Miss a US Buyer Again
Challenge
JinXinCai's factory team speaks limited English. When a US buyer reached out at 10 AM New York time, it was 10 PM in Shenzhen — nobody was there to respond. Buyers moved on to competitors.
Solution
The AI sales agent was loaded with JinXinCai's complete product knowledge. It responds in fluent English within seconds — specs, pricing, MOQs, lead times — and flags hot leads for the factory team.
Result
~80% of buyer inquiries handled by AI without human involvement. No more lost leads due to timezone gaps or language barriers. Factory team focuses on confirmed orders, not repetitive Q&A.
~80%
Inquiries Handled by AI
< 1 Minute
Response Time
24/7
Timezone Coverage
Near Zero
Lost Leads
Frequently Asked Questions
No. It's a complete AI sales system. The agent is grounded in your actual product knowledge, understands pricing logic, and knows when to escalate. Generic chatbots guess. Our agent knows your factory.
The agent only responds based on your verified knowledge base. If it doesn't know something, it says so honestly and offers to connect the buyer with your team. No hallucination, no guessing.
Yes. You can configure the AI's personality, set response guidelines, define escalation rules, and review conversation logs. The admin dashboard gives you full control.
For standard inquiries, the agent handles everything. For complex negotiations — custom specs, large orders, special terms — it qualifies the lead and escalates to your team with full context.
The agent uses your pre-configured pricing logic and rules from your knowledge base for standard items. For complex or custom quotes outside its parameters, it employs smart escalation, immediately connecting the buyer with your sales team while providing them the full conversation context to continue the negotiation seamlessly.
Yes. The AI agent is designed for integration. It can capture lead data and conversation history into your CRM. It also operates on platforms like WhatsApp Business, providing a 24/7 presence on the channels where your international buyers are already messaging.
Setup involves connecting your communication channels (website chat, WhatsApp) and uploading your foundational knowledge base (product catalogs, specs, standard pricing). With these materials, a basic agent can be operational within days, not weeks, and immediately begins handling inquiries 24/7.
The agent uses your pre-configured pricing logic and MOQ rules to provide accurate initial quotes. For truly custom or complex requests beyond its scope, it immediately escalates the full conversation history and buyer details to your human sales team, ensuring no opportunity is lost.
Yes. The system is designed for integration. It can push fully qualified leads, complete with intent scores and conversation transcripts, directly into your CRM or sales pipeline, streamlining your team's workflow from first contact to close.
The agent is honest. It will state it doesn't have that information and immediately offer to connect the buyer directly with your sales team. It also automatically flags this knowledge gap in your database, prompting your team to update the information for future accuracy.
Explore More Capabilities
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OwnlyBrand's Industry Knowledge Base is a self-building system that automatically extracts critical product data—like specs, MOQs, and certifications—from uploaded PDFs, spreadsheets, and images. Powered by Gemini Vision and DeepSeek NLP, it creates a single source of truth that feeds your AI sales agent and SEO content, ensuring your team has accurate, instant answers. Over 60% of data entries auto-approve on the first upload.
Learn more →Smart Email Triage & B2B Auto-ReplyAI Email Relay
OwnlyBrand's AI Email Relay integrates directly via Gmail API to instantly classify, prioritize, and respond to every inbound email in under 30 seconds. It uses your verified product knowledge base to draft accurate, language-matched replies for common inquiries. This ensures critical communications are never missed while dramatically reducing your team's email workload.
Learn more →AI-Optimised B2B Website — Built for ManufacturersAI-Readable Brand Website
An AI-Readable Brand Website is a B2B platform engineered for discovery. Built with semantic markup and schema.org data, it ensures AI search engines like ChatGPT recommend your factory directly to qualified buyers. Hosted on the Vercel Edge Network, it achieves sub-second load times and consistent 90+ scores on Google PageSpeed Insights.
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Ready to Get Started with 24/7 AI Sales Agent?
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